Twitter’s new reporting process centers on a human-first design · EMOTICONES

Nom page: Twitter’s new reporting process centers on a human-first design
URL: https://blog.x.com/common-thread/en/topics/stories/2021/twitters-new-reporting-process-centers-on-a-human-first-design
Date de publication: 2021-12-07
Date de consultation: 2024-11-13
Mots-clés: Haine
Verbatims affectifs: "Twitter receives millions of reports; everything from misinformation and spam, to harassment and hate speech, it’s their way of telling Twitter, hey this isn’t right or I don’t feel safe."
Thème général (contenu, image, etc.): Affordance
Recommandations et bonnes pratiques: "Based on user feedback, research, and an understanding that today’s reporting process wasn’t making enough people feel safe or heard, the company decided to do something about it.
That's why Twitter is testing an overhauled reporting process that will make it easier for people to alert them of harmful behavior. "

"This method is called symptoms-first, where Twitter first asks the person what's going on. Here’s the analogy the team uses: say you're in the midst of an emergency medical situation. If you break your leg, the doctor doesn’t say, is your leg broken? They say, where does it hurt? The idea is, first let’s try to find out what’s happening instead of asking you to diagnose the issue. "
Effets attendus de ces recommandations ou objectifs qu’elles permettent d’atteindre: Proposer de nouveaux outils de régulation des comportements haineux
Type d'utilisation de l'émotion (Prescription/autodéfinition): Autodéfinition
Thèmes: Encadrer l'expression des émotions
Catégorie: Modérer les contenus haineux
Images: 20.Reporting flow
Cas/exemples/illustrations: Null
Contraintes: Null
Interdictions: Null
Sanctions: Null